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CUSTOMER CARE

Have any questions or concerns? 

We’re always ready to help!

Whatsapp at

+62 852 168 37 168

or send us an email to:

jivvanya@gmail.com

WASHING CARE

Each of every piece of our product has its own best-washing-method written on the product, please do take an extra care when you wash your product to lengthen the lifespan of the fabric.

Below are the general tips when doing laundry for our products:

  • Use a laundry net when you wash your products with washing machine to avoid the fabric getting on zipper, velcro, or sharp ornaments from  other clothes

  • Separate whites and colors fabric to avoid running colors 

  • Hang dry inside out to prevent color fade due to long term sun exposure, do not iron, do not tumble dry 

  • When in doubt, refer to the washing care label on the product

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